Property and Assets
Land, buildings, vehicles and other assets recorded in the institution’s records.
Digital Platform for Citizens (CityOn)
CityOn connects citizens with public administration services through a single access point. Payments, requests, documents, issue reports and personal information are available in a single account, updated in real time through integration with the institution’s applications.
THE CITIZEN’S DIGITAL ACCOUNT
All Your Information in One Account
Every user can view the personal information held in the public administration’s records, without submitting repeated requests or visiting the institution in person.
Tax Obligations
Taxes, fees, fines, balances and payment deadlines, updated directly from the tax system.
Active Contracts
Contracts concluded with the institution, together with the related invoices and payment obligations.
Payment History
Completed payments, related documents and the current financial status.
Submitted Requests
Requests submitted online and the current status of their processing.
Issued Documents
Certificates, official confirmations and responses received from the institution.
AVAILABLE DIGITAL SERVICES
Registration, Authentication and Online Payments (CY/CYP)
Secure payment of taxes, fees, fines and contractual obligations, with automatic payment confirmation.
Online Documents (CYDOC)
Submission of requests and receipt of issued documents directly through the citizen’s digital account.
Citizen Issue Reporting (CYSES)
Reporting community issues, tracking their resolution and receiving the institution’s response.
Local Official Gazette (CYMOL)
Decisions, orders, drafts, meeting notices and other official documents of public interest.
Online Appointments (CYPROG)
Selection of an available time slot, automatic confirmations and management of appointments for the institution’s services.
Tax Calendar (CYCF)
Viewing payment deadlines, obligations and discounts available to taxpayers.
Participatory Budgeting (CYBUG)
Submission, evaluation and voting on community projects, with the results displayed.
Live Streaming of Meetings (CYLIVE)
Live streaming and archiving of local council meetings to increase transparency.
Access Permits (CYPT)
Submission of applications and digital issuance of permits for access to restricted areas.
Parking Management (CYPARC)
Management of applications, auctions, allocations and subscriptions for parking spaces.
Public Information (CYIP)
Quick access to documents, regulations, forms, decisions and information published in accordance with Law No. 544.
Surveys and Consultations (CYSON)
Questionnaires and public consultations through which citizens can participate in the decision-making process.
COMPLETE DIGITAL WORKFLOW
Every request is tracked from submission to response
Documents submitted online receive a registration number and are forwarded to the responsible department, while citizens can track their status and receive the response directly through the platform.
Submission
The citizen completes the request and attaches the required documents.
Registration
The request automatically receives a registration number.
Forwarding
The document is forwarded to the responsible department.
Processing
The status of the request is updated and can be tracked online.
Response
The final document is automatically sent to the applicant’s account.
REAL-TIME INTEGRATIONS
Data Synchronised with the Institution’s Applications
CityOn is connected to the public administration’s internal systems. Information is updated automatically, without the need to enter the same data repeatedly.
As a result, citizens benefit from a unified and continuously updated overview of their administrative status.
Local Taxes and Fees
Tax obligations, taxable assets, payments and taxpayer status.
Commercial / Contracts
Active contracts, invoices, due dates and related obligations.
Agricultural Register
Data on households, land and properties from the agricultural register.
Electronic Registry
Registration and processing of requests, followed by the transmission of responses.
UrbanX
Requests, certificates and documents for urban planning processes.
Real-Time Updates
Changes made in the internal systems automatically become available in CityOn.
CITYON ADVANTAGES
24/7 Access
Services are available 24/7 from a computer, phone or tablet, without visiting the institution.
Synchronised Data
Information is retrieved in real time from the institution’s internal applications.
Real-Time Transparency
Citizens can view their payment history, submitted requests and the status of each request.
Secure Digital Identity
Access is secure, and users’ identities are verified in accordance with the applicable requirements.
Fewer Visits
Payments, documents and requests can be managed online, without repeated visits to the service counter.
Engaged Community
Consultations, surveys and participatory budgeting encourage citizen involvement.
Want a digital community? Find out how CityOn can bring the institution closer to citizens.